Terms and Conditions

By placing an order with us you will be deemed to have read, understood and agreed to these Terms and Conditions.

1. Introduction

1.1 By placing an order with us you will be deemed to have read, understood and agreed to these Terms and Conditions. If you are unhappy with any aspect of these, then you should contact one of our customer service advisors before placing an order with us.

1.2 These Terms and Conditions and your use of our web site are governed by English law and you agree to submit to the non-exclusive jurisdiction of the English court. Nothing stated within this document or within our website affects your statutory rights

2. Ordering From Us

2.1 You are deemed to place an order with us by ordering via our online checkout process. As part of the checkout process you will be given the opportunity to check your order and to correct any errors. We will send you an order acknowledgement detailing the products you have ordered.

2.2 Our acceptance of an order takes place when we dispatch the order. We will send you a dispatch confirmation by email. When we dispatch the order the purchase contract will be made even if your payment has been processed immediately, unless we have notified you that we do not accept your order or you have cancelled your order.

2.3 We may refuse to accept an order:

a) Where goods are not available

b) Where we cannot obtain authorization for your payment

c) If there has been a pricing or product description error

3. Pricing

3.1 All prices quoted on this website are accurate at the time of publication and are quoted in pounds sterling (£).

3.2 Where we charge separately for carriage, the appropriate rates are set out in our Delivery pricing structure shown elsewhere on this website.

3.3 Prices of goods are subject to change without notice.

4. Descriptions

4.1 We are careful to ensure that descriptions and photographs represent correctly the products. However, colours of fabrics shown on this website may not be relied upon for colour matching. The buyer must always obtain a sample.

5. Availability

5.1 All goods offered are subject to availability.

6. Delivery

6.1 We aim to deliver within the timescales stated although occasionally, delivery may be subject to conditions outside our control. We will not be held liable for any compensation or damages as a result of late delivery.

6.2 If we are unable to deliver within our normal delivery time we will contact you immediately to agree a new delivery date.

7. Cancellations

7.1 For Made to Measure Items, you may cancel your order any time before you have received our email confirmation and up to 24 hours after the day you placed your order. Any cancellations must be made in writing. If you do cancel the contract within this time any payments made by you will be refunded in full within 30 days.

7.2 For other items you may cancel your order any time up to the point of despatch. Where goods have already been dispatch, please follow the returns instructions outlined in section 8. Returns. Any cancellations must be made in writing. If you do cancel the contract within this time any payments made by you will be refunded in full within 30 days.

8. Returns

8.1 You can return goods you have ordered from us for any reason at any time within 14 days of receipt for a full refund or exchange. The cost of returning goods to us shall be borne by you. Please notify us in writing if you want to return items.

8.2 Upon receipt of the goods we will give you a full refund of the amount paid.

8.3 The right to return goods to us as referred to in clause 8.1 will not apply in the following circumstances: -

a) Product has been used/cut.

b) Product has been taken out of original packaging

c) Any products that have been made to your specification, unless faulty, detailed in section 'About us.'

The provisions of clause 8.3 do not affect your statutory rights.

9. Made to Measure

9.1 Curtains and blinds are made to a tolerance of +/- 1 cm of the measurements given by the customer.

10. Fabrics

10.1 Pattern repeats can vary on jacquards from batch to batch, and is caused by loom tension. The Seller cannot guarantee consistency. In the case of handmade fabrics, pattern repeats can vary from roll to roll, as all fabric is washed at source prior to delivery, and shrinkage is not consistent.

10.2 Fabric width will generally be the same for all jacquard fabrics, however the width of handmade fabric will vary from the washing process. The widths stated are an approximation, and can vary by as much as 10% on the hand made products.

10.3 The Buyer is warned that after treatments such as flame retarding or stain repellent or any similar treatments may alter the fabrics in respect of resistance to; tear strength; breaking strength; seam slippage; colour; lightfastness and resistance to rubbing. The Seller cannot accept responsibility for the performance, durability or finish of fabrics which are given any sort of treatment subsequent to purchase from the Seller.

10.4 The entire responsibility is that of the Buyer for ensuring that after such processing the fabric remains in a satisfactory quality for its intended purpose.

10.5 Textile materials do shrink. A shrinkage tolerance of up to 4% should be allowed when making soft furnishings.

11. Copyright

11.1 The contents of these pages (including pictures, designs, logos, photographs, text written and other materials) are the copyright trademark or registered trademark of Finefurnishings4less or its content and technology providers or their respective owners.

11.2 ALL RIGHTS RESERVED. The copying, modification, distribution, reproduction, or incorporation into any other work of part or all of the material available on this website in any form is prohibited save that you may:

a) Copy, print or download extracts of the material on this website for the sole purpose of using this website or placing an order with Finefurnishings4less.

b) Copy print or download the material on this site for the purpose of sending to individual third parties for their personal information provided that you acknowledge us as the source of the material and that you inform the third party that these conditions apply to them and that they must comply with them.

12. Disclaimer and Limitations of Liability

12.1 While Finefurnishings4less uses reasonable endeavours to ensure that the information on this website is accurate and up to date, it does not give any warranty as to its accuracy or completeness and will not be responsible for any errors or omissions or for the results arising from the use of such information

12.2 While Finefurnishings4less takes all reasonable steps to ensure a fast and reliable service, it does not guarantee that your use of this website will be interruption or error free and will not be responsible for any disruption, loss of or corruption of any material in transit, or loss of or corruption of material or data when downloaded onto any computer system.

12.3 Finefurnishings4less will not be responsible or liable for your use of any other websites which you may access via links within this website. Finefurnishings4less does not control these websites and is not responsible for their content. Any such links are provided merely as a service to users of this website and their inclusion in this website does not constitute an endorsement by or affiliation with Finefurnishings4less.

12.4 In all events the limit of liability for any fault or defect in the product shall be to a sum not exceeding the purchase price of all the particular goods, and the Seller shall not be held liable for any incidental or consequential loss howsoever arising.